How values can bring people together in a divided world

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We all tell stories that appeal to our own values – but to make change happen, sometimes we need to appeal to the values of others.

Twenty-five percent. That’s all it takes to transform an idea into a movement.

Recent studies by Damon Centola revealed that when just 25 percent of a group adopts a new idea, it can rapidly become the norm for the majority of that group – whether in a business, society or system. In our increasingly polarised world with diminishing trust in each other, this offers hope. But it also presents a challenge: how do we reach this critical threshold when people seem more divided than ever? 

The answer lies not in pushing harder with our own values, but in learning to speak to the values of others.

Why most change efforts fall short.

The science of storytelling shows us how to reach that magic number of 25 percent: narratives – the big overarching ideas that shape beliefs and behaviors – spread through stories of change that emotionally activate our values.

We all naturally tell stories that reflect our own values – they shape how we see the world and what we believe matters most. But when these stories only speak to one set of values, they limit their own reach. This tendency becomes our biggest obstacle to creating change.

Change the narrative, change the world.  

Our Narrative Adoption Curve is a practical model that maps how narratives move from emerging to mainstream through the stories that support them. By tracking adoption across different audience segments, it reveals the critical dynamics of narrative change.

An important thing to note is the gap between early adopters and the early minority. This represents the phase where stories promoting a narrative must gain sufficient support – that critical 25% threshold – to cross the chasm. Once bridged, this gap opens the way for rapid adoption across the majority of a group.

Understanding the role of values.

While Centola’s research shows us the threshold needed for change, the work of psychologist and Nobel Laureate Daniel Kahneman reveals why crossing it is so challenging: humans are less logical and more emotional decision-makers than we assume. We instinctively evaluate stories through our values, embracing those that align with our worldview and dismissing those that challenge it.

Our process for mapping the values activated by storytelling is based on the Schwartz Theory of Basic Human Values, and provides a framework for understanding this dynamic.

Developed through extensive cross-cultural research, it identifies 10 broad personal values that are universal across cultures and transcend specific situations. These core values – differentiated by their underlying motivational goals – influence where and why people engage with emerging narratives.

When encountering stories of change, people make instinctive judgments about how the people, events and ideas in them might affect their most deeply held values. These values, and the consequences for them, help people decide whether a change is good or bad, justified or not, worth pursuing or avoiding.
 
Knowing this, a storyteller can deliberately ‘activate’ the right values, for example by celebrating them or highlighting threats to them.
Advantages of diversifying the values you speak to.

By expanding our stories to resonate with different values beyond our own  – we can unlock three powerful advantages on the path to crossing the narrative adoption chasm.

 

1. You’re more likely to hit the 25 percent tipping point for change. 

Damon Centola’s work at the Annenberg School for Communication reveals a crucial insight about change: movements often can’t see how close they are to success. A group that has reached 23 percent support appears, from the inside, indistinguishable from one with only 10 percent.

This is because change typically spreads through less connected groups at the periphery of networks, rather than through central ‘influencers’. Because this support builds at the less visible edges, many campaigns disband without knowing they were extremely close to the 25 percent tipping point needed to accelerate their goals. By diversifying the values our stories speak to, we increase our chances of building this hidden momentum.


2. You meet people where they are, not where you’d like them to be.

We tend to form our values early in life, between the ages of 8 and 21, and they remain remarkably resistant to change. Even in situations of severe threat to life or social stability, people typically cling more strongly to their existing values rather than adopt new ones. This persistence of values explains why significant shifts in societal values tend to happen gradually, often across generations.

Instead of hoping our stories will shift others’ values, we can craft narratives that connect with the values people already hold. This approach recognises and respects that different goals might matter deeply to different people, while still building support for shared change.

 

3. You build strong, inclusive coalitions that lead to better innovations.

When people can bring their own stories, infused with their own values, it creates more open, participatory, and peer-driven new power movements for change – whether within organisations, sectors, or society.

While strong shared values can aid collaboration, working only with similar-minded people often triggers what’s known as the narcissism of small differences. Most people and groups like to think of themselves as unique. This sense of uniqueness becomes threatened when we encounter others similar to us, leading us to focus on narrow ideological differences that can prevent effective collaboration.

Not only does attracting more diverse collaborators avoid this fracturing of relationships, but bringing together different backgrounds, perspectives and experiences produces more innovative and inclusive change.

People “like me” vs people “not like me”. 

Tellling stories that resonate with both similar and diverse values creates two powerful pathways to the 25 percent tipping point. When “people like us” adopt an idea, it signals personal relevance and alignment with our values. When “people not like us” embrace it, it signals growing mainstream acceptance – both are dynamics that accelerate change.

Yet diversifying our storytelling isn’t easy. Our values are deeply entwined with our identities, naturally connecting us with like-minded others and defining what we stand for. This fundamental drive to belong – to mark out what makes us unique and different – can make it challenging to reach beyond our own values. 

The most transformative ideas emerge when we deliberately reach across these divides. Perhaps the greatest power lies not in changing others’ values, but in showing how different values can lead us toward the same change.

 

Interested in exploring how you can activate values to build more momentum for your strategy? Talk to us to book a story diagnosis session

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